Reduction in cost-to-collect
Client retention rate
Coding accuracy
ShieldAI denial reduction
Predicts and prevents claim denials with intelligent scoring, proactive alerts, and automated workflows — before a claim ever reaches the payer.
Automates patient intake and registration to reduce front-end errors, accelerate check-ins, and improve eligibility accuracy at the point of entry.
Optimizes charge capture and coding accuracy to maximize revenue and reduce manual billing effort across the entire billing cycle.
End-to-end transparency with real-time dashboards, predictive analytics, and performance benchmarking — built by proven RCM operators.
Automation handles volume and velocity. Our experts handle exceptions, edge cases, and strategic optimization — creating a closed-loop system that continuously improves performance over time.
Technology handles routine tasks — eligibility checks, claim scrubbing, coding flags, and denial prediction — at scale and without manual intervention.
Expert reviewers manage exceptions, payer escalations, and complex scenarios requiring clinical or coding judgment — ensuring quality at every step.
Our analytics platform feeds performance data back into workflows — improving accuracy, flagging trends, and tightening efficiency over time.
Private, independent. Operators = owners. No conflicts.
Custom-built for multisite physician enterprises.
Built by RCM operators for real workflows. Proof of value first.
Transparent, accountability-driven KPIs. Full auditability.
Dynamic, tailored models that meet clients where they are.
Clean, transparent pricing.
SCALE helped us transition from fragmented, market-by-market billing to centralized, AI-enabled revenue cycle operations. The impact has been significant: meaningful reductions in A/R, denials, billing lag, and cost-to-collect, along with real-time visibility and scalable tech-enabled operations for the future. SCALE is not just a service provider to us; they became a strategic partner in transforming our RCM.
VP of RCM, Unity MSK
SCALE has been an exceptional partner to CVAUSA as we continue to grow. What distinguishes SCALE's service offering is a rare combination of strategic expertise, operational capability, and a highly flexible service model that can adapt to the changing needs of complex healthcare organizations. SCALE operates with agility and responsiveness, helping us address challenges quickly while building scalable infrastructure to support our continued growth.
Chief Payor Relations, CVAUSA
During my 25+ years in the Revenue Cycle industry, I have worked with many vendors to supplement staffing needs. When I partnered with SCALE Healthcare, they quickly became more than just a vendor — they became a true partner. Since bringing SCALE onboard, we have successfully reduced our over-90-day AR, decreased claim hold lag, and lowered our credit balances. Their dedication and support have made a measurable impact on our operations.
Senior Director of RCM, AP Derm
When we first engaged SCALE to review our RCM process, it became clear we could not handle our growth trajectory in-house. After evaluating the alternatives, we chose SCALE RCM, and it proved to be the right decision. SCALE's ability to rapidly scale and integrate a cost-efficient RCM service within our broader operational program has been critical to supporting Curalta's continued growth while maintaining strong and reliable central business office performance.
CEO, Curalta Foot & Ankle
See how SCALE’s technology-first managed services can reduce cost-to-collect and drive measurable performance across your revenue cycle.
